PAYMENT & BILLING OPTIONS

Oakdale Electric Cooperative members who no longer wish to receive a printed bill in the mail can now sign up for paperless billing. If you are not enrolled in SmartHub, the registration process is simple and allows you immediate access to view your account details, make payments online, make account updates and sign up for services like Paperless Billing—all in one click.

Sign Up for Paperless Billing

• Login to your account
• Select My Profile from the menu options on the top
• Select Update My Paperless Settings from options
• Toggle the Paperless Status button from OFF to ON to stop receiving printed bills. 
• Click Yes to confirm
• To sign up using the United Power app, toggle Go Paperless in the Setting menu. 

Once you are enrolled in Paperless Billing, a paper bill will no longer be mailed to you. You will receive an e-mail notification when your statement is available and you can pay by the method most convenient for you: online, by phone, in person, or you can also sign up for Auto Pay to have your payment automatically deducted each month.

For more information, please contact a Consumer Service Specialist via email or phone at 800-241-2468.

By averaging the seasonal ups and downs of your energy usage, Budget Billing helps you budget your monthly expenses and pay the same amount each month.

Your Budget Billing monthly payment is estimated based on your past electric usage, so you must have at least twelve months of usage history with Oakdale Electric Cooperative before you are eligible for this program. Combine Budget Billing service with all of our convenient payment options.

To sign up for Budget Billing, please contact a Consumer Service Specialist via email or phone at 800-241-2468.

Available to members in good credit standing only.

Pre-Pay Meter Billing is a daily prorated billing option that requires the member to pay for their usage before they are consumed. 

Daily/interval readings are evaluated to calculate daily charges. Members will need to keep a credit balance and that credit balance will be reduced each day by the amount of the daily charges. Once the credit balance is depleted, the account will be eligible for disconnection. 

Member Benefits:

• No deposit required
• No paper bills
• Reduced fees for disconnect
• Pay large balances off over a longer period of time
• SmartHub Features specific to Prepaid 

To sign-up or for more information, please contact a Consumer Service Specialist via email or phone at 800-241-2468. 

Your electric service can be disconnected if your payment isn’t received by the due date. Oakdale Electric Cooperative understands that circumstances sometimes prevent you from paying your bill in full. In the event you cannot make your payment, we’ll work with you to arrange a temporary payment schedule. Please note that payment arrangements are made on an individual basis.

If you can’t make your payment this month, please contact a Consumer Service Specialist via email or phone at 800-241-2468.

The state of Wisconsin provides a program to assist Wisconsin households in reducing their energy burden. The Wisconsin Home Energy Assistance Program (WHEAP) administers the federally funded Low Income Home Energy Assistance Program (LIHEAP) and Public Benefits Energy Assistance Program. 

To find out if you qualify or for more information, contact the appropriate office for the county in which you live. 

Jackson County 
www.co.jackson.wi.us
(715) 284-4301

Juneau County 
www.cwcac.org
(608) 847-5988

Monroe County
www.findhelp.org/monroe-county
(608) 487-9356

Sauk County
www.energyandhousing.wi.gov
(800) 506-5596

Wood County 
www.woodcountywi.gov
(715) 421-8654